Companion Remote terms of service

Last updated 4 November 2026, for version 1.0.0.

1. Who we are

Companion Remote is published by PGH Holdings (Pty) Ltd, a company registered in South Africa with registration number 2021/412508/07, of Office B301004, 1st Floor, Building 3, Commerce Square, 39 Rivonia Road, Sandhurst, Johannesburg, 2196, South Africa ("we" or "us").
You can contact us at pgh-holdings-apps@proton.me. Support is in English only.

These terms apply to your purchase and use of the Companion Remote Android app. Google Play's own terms also apply to the purchase, because Google Play sells and delivers the app.
By buying or using the app, you agree to these terms. If you do not agree, do not use the app.

When you buy the app, we give you a personal, non-exclusive, non-transferable licence to install and use it on Android devices linked to your Google account, as Google Play allows.
You may not copy, sell, rent or distribute the app, or modify, decompile or reverse engineer it, except where the law allows you to do so despite this restriction.
The app and its content remain ours or our licensors'. Open-source components are licensed under their own licences, listed in the app.

The app is sold for one upfront price on Google Play. It has no adverts, subscriptions or in-app purchases.
Google processes the payment. We never receive your payment-card details.
Refunds are handled under Google Play's refund policy. If the app does not work as described and Google Play cannot help, email us and we will deal with your request in line with the law that applies to you.

The app needs an Android phone running Android 8 or later, on the same local network as a compatible TV box, with a network that lets the devices discover and talk to each other. It is designed for Apple TV 4K.
Some features depend on the television and its apps. For example, volume control depends on the TV, receiver and audio connection, and Now Playing shows only what the playing app shares. The store listing describes these limits. Please check them before you buy.

Optional catalogue search uses your own Movie of the Night API key, and optional library search uses your own Plex server. Those services are provided by third parties under their own terms, and any charges for them are separate from this app.
We are not responsible for the availability or content of third-party services, or of the apps on your television.

We may release updates to fix problems, keep the app working with the platforms it uses, or improve it. Some updates may change or remove features, for example where a platform or the law requires it.
Where the law requires us to provide updates to keep the app in conformity with these terms and its description, we will do so for the period the law requires.

If you are a consumer, you have rights under the consumer protection laws of the country where you live, including rights about digital content that is faulty or not as described. Nothing in these terms limits those rights.

To the extent the law allows, our total liability to you for any claim about the app is limited to the price you paid for it, and we are not liable for indirect or consequential loss.
Nothing in these terms excludes or limits any liability that cannot be excluded or limited by law.

How the app handles information is set out in the Companion Remote privacy policy.

Companion Remote is an independent app. It is not affiliated with, sponsored by or endorsed by Apple Inc. Apple TV is a trademark of Apple Inc. Android and Google Play are trademarks of Google LLC. Plex is a trademark of Plex, Inc.

These terms are governed by the law of South Africa.
If you are a consumer living outside South Africa, you keep the protection of the mandatory laws of your country of residence, and you may bring a claim in the courts of that country.

We may update these terms, for example when the app or the law changes. The date at the top shows the latest version. Changes do not reduce your rights for a purchase you have already made.